Utilities

Even if the most stringent of safety protocols are taken, workers are never 100% protected from the risks that working in remote and harsh environments can pose. The best investment that an employer can make for their utility workers is in technology that does not falter and caters to emergency or man-down scenarios.

A lone worker safety monitoring system is commonly requested from CSE Crosscom’s utility customers – and it is easy to understand why. Even across vast operational areas, CSE Crosscom’s dispatch capabilities allow predefined geographical areas, automated messaging, area-restricted speed limits and lone worker notifications. Each solution is specially configured to the unique requirements of our utility customers to protect staff and detect when a worker is in danger with advanced safety features and instant communication.

Secure digital mobile radio infrastructure has allowed for drastic improvement in voice and data traffic with utility customers now able to leverage digital radio networks to send messages, undertake group calls, and haul telematics data and location data to improve productivity and efficiency across the workforce.

Working with water, electricity, or a combustible, such as gas, can be unpredictable. If a crisis emerges, having a network and supporting technology that enables coordination and effective communication will result in better management outcomes.

In Australia, for example, bushfire season puts utilities workers on high alert, as they are often called out alongside emergency services workers to respond to distress calls where electrical or gas infrastructure needs tending to.

In such scenarios, being able to talk across groups via reliable, instant radio communications and GPS allows for effective management, as well as ensuring the safety of their people.

Depending on the requirements of a contracted job, utilities workers may find themselves working in constricted spaces. Because of capacity limitations, there may only be a small number of workers in this space at a given time – or if working underground there may be an individual monitoring at the surface whilst another conducts installation, maintenance or inspection works.

Being able to communicate clearly when entering situations such as underground operations is critical to ensuring that a worker can check in with a co-worker and provide updates on the status of a job or notify others should anything go wrong.

Workers in the utilities sector travel considerable distances when contracted to perform jobs. Particularly in scenarios where works are in remote locations or in severe weather events, having network coverage and large-scale mobilisation is essential. This coverage can be guaranteed through the convergence of radio and 5G/LTE solutions, allowing seamless roaming between networks.

Whether you are starting from scratch, upgrading, or integrating new technology within existing systems, CSE Crosscom’s local telecommunications system engineers have the experience and innovation to ensure that your system is designed to meet your needs.

Specialising in bespoke solutions, backed by decades of experience in all areas of systems engineering and telecommunications, CSE Crosscom takes the time to review your operations and current network to identify shortfalls or improvements to enhance connectivity and safety.

CSE Crosscom has designed and delivered some of Australia and New Zealand’s largest and most complex telecommunication network projects. Drawing together a diverse range of technologies and experience, CSE Crosscom can expertly design whole-of-life solutions for our customers.

Supported by our network of 18 offices across Australia and New Zealand, CSE Crosscom has the extensive reach and capabilities to implement the unique and large-scale networks required by the utilities sector.

To support the implementation of a wide area network (WAN), CSE Crosscom recommends the use of quality supporting products. In addition to the implementation of a wide area network, commonly purchased products and solutions include:

• Two Way Radios
• Dispatch Console Applications
• GPS Locations applications
• Voice recording applications
• Routers
• Repeaters
• Tower infrastructure including shelters
• Network monitoring tools and systems
• Microwave solutions
• Emerging technologies in video and security solutions

Managing teams across regional and metropolitan areas, CSE Crosscom is proud to provide a service that includes centralised dispatch – to manage entire teams from a single location.

Working across diverse fleets in mission-critical situations requires sufficient training. CSE Crosscom offers training to utilities customers to ensure your teams are prepared to optimise the network and its capabilities.