Retail
Elevating the Retail Experience with Integrated Communication and Security Solutions
In the retail industry, where creating positive customer experiences is critical, a Business Radio Solution (BRS) can significantly improve efficiency, customer service, and safety. Seamless, instant communication empowers teams to stay connected, enabling quick order fulfilment, attentive customer service, and enhanced safety for staff and customers alike.
CSE Crosscom offers a range of intuitive radio devices, accessories, and integrated solutions designed to optimise retail operations. With features such as 18-hour battery life, integration with existing CCTV systems, and a user-friendly design, our solutions are built to meet the demands of dynamic retail environments. Operating across New Zealand’s north and south islands, CSE Crosscom provides scalable, end-to-end communication and security solutions tailored to the retail sector.
Benefits of Integrated Radio Solutions for Retail
Combining push-to-talk radios with Wi-Fi-powered cloud connectivity, CSE Crosscom’s solutions offer substantial benefits for retailers, employees, and customers:
Adjust to demands
Rapidly mobilise staff to respond to increased customer service needs or additional checkout lanes.
Stock replenishment
Facilitate better coordination between managers and stock fillers to prioritise restocking efforts efficiently.
Casual staff training
Support temporary or casual staff during peak periods with real-time communication for quick Q&A.
Reduce noise pollution
Replace traditional PA systems with direct communication channels to minimise disruptions and clutter.
Staff location
Enhance operational efficiency by pinpointing team members across large facilities, saving valuable time.
Theft prevention
Visible radios and alert capabilities serve as deterrents to theft and unauthorised access.
Worker safety
Features such as Man Down alerts automatically notify teams of potential emergencies, such as falls or accidents.
Enhance Retail Worker Security with Body Worn Cameras
Retail environments often present health and safety risks, including physically demanding tasks and the potential for harassment or violence. Body-worn cameras provide an added layer of safety for employees while promoting a secure workplace.
Customisable and fully integrated enterprise mobile video solution with full 720p HD video recording, 3 hours continuous recording capability.
Advanced Technology Solutions for Retail
Business Radio
Purpose-built for retail and hospitality, the Curve Radio combines push-to-talk functionality with Wi-Fi-enabled features, enabling clear, reliable communication and enhanced team productivity.
Body Worn Cameras
With straightforward setup and activation, and the ability to seamlessly integrate with existing communications systems for a clear feed of events on the ground, as they happen, body worn cameras deter threatening behaviour and increase the safety of others in the immediate vicinity.
Fixed Cameras
End-to-end video security solutions provide real-time visibility and critical intelligence to respond decisively to incidents, ensuring safety for people, assets, and operations.
Suited to any requirements or complexity, CSE Crosscom delivers comprehensive video security solutions that are built to evolve as requirements change, technology advances and new threats emerge.
Video Analytics
Elevate safety and streamline operations with real-time previews and automated alerts across multiple sites using secure and scalable analytics solutions.
Curve Portal
Designed specifically for managing the Curve Voice Assistance. Taking advantage of the Curve’s Wi-Fi capabilities, the Portal provides real-time key performance indicators and metrics, which can be used to track radio and personnel productivity.
Accessories
CSE Crosscom delivers a range of accessories to enhance your technologies. From earpieces and clips to multi-unit charging ports, our range of accessories will complement the solution to meet your needs.
Transforming Retail Operations with Scalable Solutions
CSE Crosscom is committed to delivering leading communication and security solutions that transform the retail experience. From design and implementation to ongoing support, we ensure a scalable solution that meets your needs today and adapts to future demands.
Partner with CSE Crosscom to enhance customer service, improve safety, and drive operational efficiency in your retail environment. Our innovative technology and tailored approach empower your team to stay connected, productive and secure.
LynnMall Shopping Centre
LynnMall is New Zealand’s first shopping centre, opening its doors in 1963 and has remained a retail staple for Auckland’s western suburbs for over 50 years. In light of a terrorist attack, CSE Crosscom implemented an advanced security solution with body worn cameras and communication devices to increase the safety of staff and customers.
