Repair and Maintenance

With technical teams across New Zealand, CSE Crosscom is a trusted provider of communication solution maintenance and repair services.

Communications system management with scalable, on-demand technical support

Our comprehensive in-house maintenance services ensure asset integrity and optimised performance. Providing scalable, on-demand technical expertise, CSE Crosscom supports the daily operation of mission-critical and large-scale communications systems and infrastructure.

Our customers gain access to industry-leading advice, skilled technical support and the latest technology, ensuring that every solution is equipped for optimal performance.

Contact CSE Crosscom today to discuss your communications and network requirements.

CSE Crosscom Solution Design and Engineering

Efficient cost management across facilities, sites and devices

While we stand behind the quality of every solution our team installs, regular inspections and maintenance are essential to optimising long-term performance. CSE Crosscom’s dedicated preventative and corrective service teams are on hand to manage scheduled maintenance requests and provide rapid response to emergent needs. This approach minimises downtime and quickly restores solutions to peak performance.

A planned maintenance strategy helps control operational costs for communications hardware and infrastructure, reducing the risk of unexpected outages. At any stage of your project, a robust maintenance plan ensures more efficient, reliable and resilient operations.

CSE Crosscom New Zealand System Integration

Benefits of maintenance services

  • Tailored support solutions to prevent the likelihood of major outages
  • 24/7 access to skilled technical support
  • Optimise the operation and life of technologies with regular Preventative Maintenance Inspections (PMI’s)
  • Scale up for mini projects like shutdowns
  • Manage critical spares and hot swaps
  • Asset Management, remote monitoring and reporting
  • Clearly defined agreements with response times and escalation procedures
Transport worker uses a custom vehicle radio system to update central control on their fleet progress.

Intrinsically safe communications

When operating in remote or challenging environments, our maintenance solutions help you meet end-user requirements while ensuring compliance with safety standards. Our accredited testing procedures adhere to company or project specifications, legislative requirements and New Zealand Standards.

Whether it’s a shopping centre or a port, we design tailored support services to meet your industry and environmental demands. Our integrated communications management services include:

  • Asset management
  • Contract management
  • Remote monitoring and system provisioning
  • Configuration management
  • Incident management and service provider escalation
  • Data collation and reporting

Delivering turnkey maintenance solutions

CSE Crosscom delivers level 1, 2 and 3 maintenance solutions and can conduct vendor management for tiers 4 and 5. Clients can design a strategy that involves integrated tiers of support.

CSE Crosscom technicians provide on-site services in collaboration with the client’s IT and/or electrical teams.