Utilities
Seamless, Reliable Connectivity to Empower the Utilities Sector
Utility workers operate across vast distances, undertaking essential work for water, electricity and gas companies. Despite the diversity of roles within the utilities sector, all workers share a critical requirement: a robust communication system that supports large-scale, nationwide operations.
At CSE Crosscom, we have the expertise to design and implement complex communication networks that keep utility teams connected and safe, no matter where they are. With offices across both the north and south islands, we provide end-to-end support for your connectivity needs.
Leading Critical Communications for the Utilities Sector
In the utilities sector, where operational environments can be remote, harsh and unpredictable, reliable communication systems are key to ensuring safety and efficiency. Modern utilities are adopting advanced communication and security solutions to enable smarter automation, improve workflows and enhance incident response.

Enhancing Productivity with Advanced and Safety and Security
Even with stringent safety protocols, working in remote or hazardous conditions poses inherent risks. Investing in resilient communication technology is one of the best ways to protect workers.
Our lone worker safety monitoring systems are tailored to meet the specific needs of utility operations, even across vast operational areas. CSE Crosscom’s dispatch capabilities allow predefined geographical areas, automated messaging, area-restricted speed limits and lone worker notifications for real time safety monitoring. Delivering comprehensive solutions, integrated communications enable seamless management of messages, group calls, telematics, and GPS data to improve operational efficiency and coordinated incident response during an emergency.

Crisis Management Solutions for Utilities
Working with water, electricity, or a combustible, such as gas, can be unpredictable. If a critical incident emerges, having a network and supporting technology that enables coordination and effective communication will result in better outcomes and safety for personnel.
Enabling reliable, instant radio communications with group communications and GPS capabilities, allows for improved safety, collaboration and productivity.

Radio Communications in Confined Spaces
Enabling clear communications when entering confined environments such as underground operations is critical to ensuring that a worker can check in with a co-worker and provide updates on the status of a job or notify others should anything go wrong.
For tasks like underground maintenance or inspections, two-way radios enable seamless communication between surface teams and workers in restricted environments.

Network Reliability When Travelling to Remote Locations
Utility workers often travel to remote sites or work in severe weather conditions. CSE Crosscom’s range of solutions combines radio and 5G/LTE networks to deliver uninterrupted coverage, ensuring reliable communication even in the most challenging locations.
Technology Solutions Built for Utilities
DMR TIER 3 trunked network systems offer excellent coverage and capabilities, offering interoperability and flexibility for a cost-effective solution. CSE Crosscom delivers a wide range of two-way radio communication for utility customers.
To optimise coverage and transmission of communications, CSE Crosscom utilises state-of-the-art, sustainable antenna, tower and shelter infrastructure.
Comprehensive Project Support
Across the utilities sector, CSE Crosscom offers end-to-end services from planning and network design to recommendations, engineering, implementation, and support and maintenance of the infrastructure for optimised solutions.
Consulting and Scoping
CSE Crosscom’s local telecommunications system engineers have the experience and innovation to ensure that your system is designed to meet your needs.
Specialising in bespoke solutions, backed by decades of experience in all areas of systems engineering and telecommunications, CSE Crosscom takes the time to review your operations and current network to identify shortfalls or improvements to enhance connectivity and safety.
Network Design
CSE Crosscom has designed and delivered some of New Zealand’s largest and most complex telecommunication network projects. Utilising diverse technologies and experience, CSE Crosscom expertly provides whole-of-life solutions for our customers.
Product Procurement
To support the implementation of a wide area network (WAN), CSE Crosscom recommends the use of quality supporting products. In addition to the implementation of a wide area network, commonly purchased products and solutions include:
- Two Way Radios
- Dispatch Console Applications
- GPS Locations applications
- Voice recording applications
- Routers
- Repeaters
- Tower infrastructure including shelters
- Network monitoring tools and systems
- Microwave solutions
- Emerging technologies in video and security solutions
Maintenance and Training
Managing teams across the north and south islands, CSE Crosscom offers training to utilities customers to ensure teams have the knowledge to optimise the network and its capabilities.