Securing Data Centres: Communication and Safety Solutions from CSE Crosscom

23 June 2025

As digital infrastructure becomes more central to business operations, data centres play a vital role in supporting cloud computing, data management and secure communications. These facilities are designed for continuous operation and often house sensitive, high-value systems. With this responsibility comes the need for robust physical and digital security to protect against a range of threats.

Security breaches can result in costly downtime, legal consequences and reputational damage. To mitigate these risks, data centres must be equipped with systems that not only detect and deter threats but also support fast, coordinated responses when incidents occur.

To address these challenges, CSE Crosscom works with data centre operators to implement integrated communication and safety solutions. These technologies are designed not only to support day-to-day efficiency but also to strengthen resilience in the face of potential disruptions.

Addressing Common Security Challenges

Data centres face a unique set of security challenges. These include:

• Physical threats, such as unauthorised entry, vandalism or theft
• Environmental risks, including fire, flooding or power failure
• Operational issues, such as communication breakdowns during incidents
• Cybersecurity concerns, which often intersect with physical security

While many organisations focus heavily on digital defences, physical security and communication systems are just as important. A well-integrated approach ensures that all aspects of the facility are protected, and that staff are equipped to respond effectively.

DMR Two-Way Radio

In environments where uptime is critical, communication systems must be dependable and secure. CSE Crosscom provides Digital Mobile Radio (DMR) solutions that support clear, real-time communication across large or complex data centre facilities.

DMR is a globally recognised open standard that allows devices from different manufacturers to operate on the same network. This interoperability gives organisations flexibility in how they build and scale their systems, especially when integrating with existing infrastructure.

Our DMR systems support:

• Encrypted voice communication
• Text messaging and data transmission
• GPS tracking for personnel visibility
• Emergency alerts and lone worker safety features
• Integration with alarms, access control and video systems

This level of reliability and control is essential in high-security environments. Whether during routine operations, maintenance activities or emergency responses, DMR ensures that staff across different zones—such as server rooms, loading bays or control rooms—can communicate without delay, even without relying on mobile networks or Wi-Fi.

These communication capabilities form the foundation of a responsive, well-coordinated data centre environment—especially when paired with intelligent monitoring systems.

Video Security and Analysis

CCTV and video surveillance systems are a core component of physical security. CSE Crosscom deploys high-definition cameras, motion detectors and alarm systems that provide continuous monitoring of key areas such as access points, equipment rooms and perimeter zones. These systems help deter unauthorised access and support investigations when incidents occur.

To support proactive monitoring, we offer AI-powered video analytics that can detect unauthorised access attempts, identify loitering or unusual movement patterns, and trigger alerts for activity outside of scheduled hours. These tools reduce the need for constant manual monitoring and allow operators to focus on verified threats, improving both efficiency and response time.

Our video solutions are designed to integrate with broader security and communication systems, creating a more cohesive and responsive environment. Whether used for live monitoring or post-incident review, video security and analytics provide valuable insights that support safer, more secure operations.

Control Room Integration

Data centres often span multiple zones, each with its own operational and security requirements. A centralised control room helps unify these systems, improving situational awareness and response coordination.

Developed in partnership with Motorola Solutions and TRBOnet, our control room systems are designed to support real-time decision-making. Operators can monitor live video feeds, communicate with on-site teams via DMR, and manage access events and system alerts from one location. This reduces the time it takes to assess and act on potential issues, whether they relate to security, safety or system performance.

Our control room solutions are scalable and adaptable, supporting both small facilities and large, multi-site operations. They can be tailored to support redundancy, remote access and integration with existing infrastructure, ensuring that operators have the tools they need to manage both routine operations and critical incidents effectively.

Expertise in Secure and Multi-Tenanted Operations

CSE Crosscom’s experience extends beyond standard commercial deployments. Our technicians are police-checked and hold the necessary security clearances to work in high-security environments, including government facilities, correctional institutions and emergency services infrastructure. This ensures that we meet the strict compliance and trust requirements often associated with sensitive projects.

We also have a strong track record of working in multi-tenanted data centres, where operational complexity is significantly higher. These environments often involve layered access protocols, coordination with multiple stakeholders and strict scheduling to avoid disruption to other tenants. Our team is familiar with these challenges and takes a methodical, collaborative approach to ensure that work is completed efficiently, safely and in line with site-specific requirements.

End-to-End Project Support

CSE Crosscom supports clients through every stage of a project. Our team of systems integration experts provides consultation, engineering, procurement, installation and ongoing maintenance. This full-service approach ensures that each solution is aligned with the customer’s operational goals, risk profile and security requirements.

From initial planning to long-term support, we work closely with data centre operators to ensure that systems are not only technically sound but also practical, scalable and sustainable.

As data centres continue to evolve, so too must the systems that protect them. CSE Crosscom is committed to helping organisations build secure, efficient and resilient facilities through integrated communication and safety technologies.

Reach out to our team today to discuss a custom data centre solution.