Critical Communications Recording
Interoperable mission-critical recording solutions designed to capture, record and archive all communications activity.
Complete visibility and control for mission-critical communications
When every decision matters, having a clear and reliable record of your communications is essential.
CSE Crosscom integrates Eventide Communications, a global innovator in mission-critical recording technology, to deliver solutions trusted by organisations worldwide. Designed for continuous operation in demanding environments, Eventide recorders and software systems offer flexible deployment, advanced security and seamless integration, giving you the tools to protect your people, meet regulatory requirements and improve performance.
The importance of Communications Recording
Recording is more than a regulatory requirement—it’s a safeguard for your people, your processes and your reputation. In high-pressure environments, having a reliable record of communications enables organisations to reconstruct incidents accurately, resolve disputes quickly and maintain transparency.
Beyond compliance, recording systems deliver operational insight. They allow teams to review performance, identify trends and strengthen training programs, creating a safer and more efficient workplace.
Industries We Support
Public Safety
Public Safety organisations including police, ambulance and fire services rely on accurate communications records for emergency response, investigations and compliance. Eventide solutions provide secure, tamper-proof logs that support transparency and accountability in life-critical situations to safeguard staff and the public.
Transport and Aviation
From airport traffic control to rail operations, recording systems help operators maintain safety, optimise scheduling and meet stringent regulatory standards. Eventide technology ensures every communication is captured for analysis and review.
Mining and Resources
In high-risk environments, recording is vital for incident reconstruction and safety compliance. Eventide solutions enable remote teams to review operations, improve training and reduce risk across complex sites.
Corrections
Correctional facilities require reliable communication records for security, dispute resolution and compliance reporting. Eventide systems deliver accurate, accessible logs that support operational oversight and accountability.
Utilities and Energy
Protecting critical infrastructure demands robust monitoring and recording. Eventide solutions provide secure, redundant systems that help operators respond quickly to incidents and maintain regulatory compliance.
Education
Universities and training institutions can use recording systems to support emergency management protocols and review operational performance, ensuring a safe and compliant environment.
Security and Data Integrity You Can Trust
In mission-critical environments, protecting sensitive information is just as important as capturing it. Advanced encryption standards safeguard data in transit and at rest, while role-based access controls prevent unauthorised use. Redundant storage architectures and failover systems guarantee continuity, so your records are never compromised.
By combining robust cybersecurity measures with high-availability design, recording solutions provide the assurance that your organisation can operate securely and confidently, no matter the circumstances.
Recording and Software Solutions
Eventide’s mission-critical recorders and software are trusted worldwide for their reliability, scalability and advanced functionality. CSE Crosscom offers a range of Eventide solutions, tailored to meet the unique needs of Australian operators.
The NexLog DX-Series is engineered for large-scale, high-availability environments such as emergency dispatch centres, air traffic control and enterprise operations. These recorders support voice, screen and data capture across VoIP, telephony, ground radio and controller workstation inputs, meeting international standards for interoperability and compliance.
Technical Highlights:
- Linux-based OS for reliability and security
- Multi-tier security: TLS, AES-256 encryption, Active Directory support
- Rack-mountable hardware options: NexLog 740 (3U) and NexLog 840 (4U)
- Channel capacity: up to 560 VoIP, 240+ P25/DMR, 240 analogue, 240 digital PBX
- Deployment options: hardware appliance, virtual appliance (VMware, Hyper-V, AWS, Azure), or SaaS
- Optional 7” multi-touch LCD for front-panel access
Talk to us about a Tailored Solution
CSE Crosscom specialises in delivering end-to-end communications and security solutions for mission-critical operations across Australia.
Contact our team today to book a demo and discuss how Eventide technology can support your operations.
